188 W. Industrial Drive, Suite 34, Elmhurst, IL 60126 Office: 630.415.3300 Fax: 630.501.1949 email: firstname.lastname@example.org
We contact potential respondents the old fashioned way. We manually dial their phone numbers by hand and we never use computer aided dialing. Of course CATI systems obtain a higher hourly call rate but we get a higher completion rate and that's better for our clients. When we dial a phone number the respondent will never hear that annoying 3-5 second gap before someone speaks. Our results are more indicative and translatable to the total market.